Order Processing & Billing Details
All orders placed on this website are securely handled by ClickBank, our authorized payment processor. On your credit card or bank statement, charges will appear as CLICKBANK or CLKBANK*COM.
If you are not the cardholder, please let them know about this charge to avoid any confusion. Any optional upgrades or additional products will be billed as separate transactions.
For questions related to billing or payments, please contact ClickBank Customer Support directly:
📞 U.S.: 1-800-390-6035
🌍 International: +1-208-345-4245
For product-related questions or order support, please use the contact link located at the bottom of this page.
Shipping Information
Estimated Delivery Times
- United States: 5–7 business days
- International Orders: 10–14 business days
Orders are usually processed and shipped on the next business day. Orders placed on Friday through Sunday are typically shipped on Monday, excluding U.S. postal holidays.
We ship orders using UPS or FedEx, with USPS completing final delivery for U.S. addresses. Once your order ships, you will receive a confirmation email with a tracking number to follow your delivery.
⚠️ Please note: Shipping times may vary due to carrier delays or circumstances outside our control.
Delivery Responsibility
If tracking shows an order as delivered but the package cannot be located, the customer is responsible for contacting the carrier directly. We are unable to replace or refund orders marked as delivered. Please ensure your delivery location is safe, as no signature is required.
If an order is returned due to an incorrect address or refused delivery, a refund will be issued minus shipping costs after the item is received by our fulfillment center.
Returns & Refund Policy (Physical Products)
We offer a 180-day money-back guarantee. To receive a refund, all bottles must be returned, including:
- Full bottles
- Partially used bottles
- Empty bottles
- Any free or bonus bottles
Each return must include a written note with the following information:
- ClickBank Order ID
- Full name and shipping address
- Email address and phone number
- Original packing slip (if available)
Return shipping costs are the responsibility of the customer. Refunds are processed after the return is received and verified, and typically appear within 3–5 business days, depending on your bank.
Return Address:
285 Northeast Ave
Tallmadge, OH 44278
United States
International Orders
International orders include a $30 shipping fee per product, which is non-refundable. Product costs may be refunded once items are returned according to our policy. Any customs duties or import taxes are set by local authorities and must be paid by the customer.
Digital Product Refunds
All digital products are covered by a 180-day refund policy. To request a refund, simply contact us through the link at the bottom of this page within 180 days of purchase—no questions asked.
Final Disclaimer
All products are provided “as is”, without any express or implied warranties. By placing an order on this website, you agree to all terms and conditions outlined above.
Customer Support & Contact Information
Our customer support team is here to help with product questions, order issues, or general assistance. We aim to provide fast, clear, and friendly support to ensure the best possible experience.
Email Support
📧 support@renewproducts.zendesk.com
We typically respond within 24 hours.
Phone Support
🕘 Monday – Friday | 10:00 AM – 7:00 PM (EST)
📞 U.S. Toll-Free: +1 800-390-6035
🌍 International: +1 208-345-4245
Our team is available by phone and email during business hours. If you need help with ordering, product usage, or general questions, feel free to contact us.
Neuro Serge is designed to help support sharper focus, stronger memory, and clearer thinking with just one capsule per day.
Available for $49 per bottle, backed by a 180-day money-back guarantee so you can try it risk-free.