Privacy Policy
Your privacy is important to us. We are committed to protecting your personal information whenever you visit or use our website. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep your information safe.
Information We Collect
When you browse our website, we may automatically collect basic, non-personal information such as your browser type, device details, language settings, IP address, referring pages, and visit times. This data helps us understand how visitors use our site and allows us to improve performance and usability.
If you choose to interact with us—such as placing an order, signing up for emails, or contacting customer support—we may collect personal details like your name, email address, or payment information. You can unsubscribe from our emails at any time using the link included in our messages.
How We Use Your Information
We use your information to:
- Deliver and improve our products and services
- Process orders and respond to customer inquiries
- Send updates, promotions, or important service notices (with opt-out options)
- Maintain website security and functionality
We do not sell, rent, or trade your personal information to third parties.
Cookies & Tracking Tools
Our website uses cookies and similar technologies to enhance your experience, remember preferences, and display relevant content or advertisements. You can disable cookies through your browser settings, but some features of the site may not work properly.
Advertising & Remarketing
We may work with trusted advertising partners, such as Google or Facebook, to display ads to users who have previously visited our website. These third parties may use cookies according to their own privacy policies. You can manage or opt out of interest-based advertising through your browser or ad network settings.
Data Protection & Security
We use standard security measures to protect your personal data. While no online platform can guarantee complete security, we take reasonable steps to prevent unauthorized access, misuse, or disclosure of your information.
Third-Party Websites
Our website may include links to external sites. We are not responsible for the content or privacy practices of third-party websites and recommend reviewing their privacy policies before sharing any personal information.
Your Rights & Choices
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletion of your information
- Opt out of future communications
- Ask questions or raise concerns about data usage
You may contact us at any time through our website to exercise these rights.
Online Purchases
When you place an order, we collect only the information needed to complete your purchase securely. All payment transactions are processed through trusted and secure payment systems.
Privacy Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website means you accept the updated policy.
Customer Support & Contact Information
Our customer support team is available to help with product questions, order issues, or general support needs. We aim to provide clear, friendly, and prompt assistance to ensure a smooth customer experience.
Email Support
📧 support@renewproducts.zendesk.com
We typically respond to all email inquiries within 24 hours.
Phone Support
🕘 Monday – Friday | 10:00 AM – 7:00 PM (EST)
📞 U.S. Toll-Free: +1 800-390-6035
🌍 International: +1 208-345-4245
Our support team is happy to assist you by email or phone during business hours. If you need help with ordering, product usage, or general questions, please don’t hesitate to contact us.
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